7 Top Benefits of Using a SIP PRI Logger For Business | AKOM

In today's busy business climate, phone calls are still one of the best ways to engage with customers, employees, and business partners. It's not only about the call, it's about logging the call, recording the call, and making sure the calls are safe. That is where a SIP PRI Logger can help.  If you are managing a business, a support team, or an IT environment, having the ability to record and log your calls can be impactful. For all the reasons that you will know and agree to, it allows you to improve your service, track compliance to policies, and gain transparency into what happens inside your organization, along with other things too. And with a quality SIP PRI Logger, you are in control of every call.

What Is a SIP PRI Logger?

When you select a SIP PRI Logger, you’re getting an easy way to manage, record, and playback your business calls over the internet phone systems (SIP trunks). It documents every detail you may need, including who said what and when, which is essential during quality checks, compliance reviews, or sorting out problems that occur on calling events.  

Unlike their predecessors based on landline systems, SIP PRI Loggers use the internet, which has a wider range of flexibility and is often cheaper than most other supported solutions. And don’t think of it only as a recording solution. The VoxTrace-100 from AKOM Technologies also includes a real-time monitoring ability, ease of setup, secure access, and much more, which allows for easy management and control by business owners.  

If you’re looking for something that is simple, safe, and dependable to facilitate your management of business calls, the VoxTrace-100 is a solution you can depend on, regardless of your company size.

Who Can Use a SIP PRI Logger?

A SIP PRI Logger is intended for organizations where voice communication is an important factor. Typical users include:

• Call centers
• Enterprises with large communication networks
• IT and telecom service providers
• Government and public organizations
• Customer service and support teams
• Telecom vendors and VoIP solution integrators

Top Benefits of SIP PRI Logger

1. Complete Call Monitoring and Recording

The SIP PRI Logger allows you to capture every SIP-based voice call with clarity and consistency. This is essential for:

• Customer service quality control
• Legal and regulatory compliance
• Resolving customer disputes
• Internal performance reviews and staff training

The VoxTrace-100 from AKOM stores and organizes call data securely and efficiently, helping businesses maintain accurate communication records.

2. Secure Remote Access

The VoxTrace-100 supports secure access through OpenVPN and SSH protocols, along with cloud management capabilities. This means your IT or operations team can monitor and manage communication systems from any location with full security.

3. Simple Web-Based Management

With a user-friendly web interface, the SIP PRI Logger makes configuration and monitoring easy. Features include:

• Viewing call status in real-time
• SIP account management
• Monitoring of logs and the system
• Firmware upgrade and backup
• Blacklist and VIP number settings

A simple approach like this guarantees ease of use for technical and non-technical teams alike.

4. Scalable for Expanding Businesses

Expanding with your business, the VoxTrace-100 accommodates:

• 3 SIP trunks
• 200 concurrent calls
• 30,000 minutes of call storage

Whether you’re handling a few dozen or several hundred calls a day, this system adapts to your business scale.

5. Seamless Integration with VoIP Platforms

The SIP PRI Logger integrates easily with major VoIP and IP PBX systems, including:

• Asterisk
• 3CX
• Issabel
• BroadSoft
• FreeSWITCH
• VOS VoIP platforms

It also supports a wide range of codecs like G.711, G.729, G.722, and iLBC, ensuring compatibility with your existing telephony infrastructure.

6. Packed with Advanced Features

The VoxTrace-100 SIP PRI Logger provides a large set of enterprise-level features, such as:

• Call transfer, call hold, call forward, and three-way calling
• Caller ID display and auto call routing
• CRM and API integration
• Multi-level IVR and follow-me routing
• Speed dial, music on hold, and call waiting
• CDR (Call Detail Record) and billing reports
• Secure encryption using TLS and SRTP protocols

These capabilities make it more than a logger—it's an end-to-end communication management tool.

7. Developed by a Trusted VoIP Leader

AKOM Technologies Pvt. Ltd., located in New Delhi, is a global leader in VoIP communication hardware and solutions. It has more than 10 years of experience and an ISO 9001:2015 certification. AKOM supplies scalable and high-quality products that have been trusted by thousands of organizations across India and the world.

Conclusion

If your organization cares about clear, secure, and reliable communications. It makes sense to invest in a SIP PRI Logger.

The VoxTrace-100 from AKOM Technologies was designed to fit the world of today; Everything is fast-paced, voice-driven, and/or an emerging enterprise with no boundaries and unlimited opportunity.

With advanced features, simple management, and easy integration, the VoxTrace-100 is a solution designed to support your team with reliable and secure communication, which will allow your organization to grow a solid communication foundation.